Privacy Policy

Information We Collect Essential + Optional

• Contact form fields: name, email, phone, message.
• Account details for sign-in/registration.
• Course preferences (favorites, cart) stored locally in your browser.
• Technical data: IP address, device/browser information, and pages viewed, captured only to the extent required for security and service operation.

We minimize collection and adjust settings to avoid unnecessary identifiers wherever possible.

How We Use Information

We respond to inquiries, process enrollment, and improve the site. We do not sell your data.

• Provide courses, billing, and support.
• Maintain security, prevent fraud, and ensure service integrity.
• Improve user experience (e.g., remember theme, save course preferences).

Cookies and Local Storage

We use essential cookies for preferences (like theme). Favorites and cart are stored in localStorage on your device.

• Essential: session management, security, language/theme.
• Analytics (optional): usage metrics to improve content and usability.
• Marketing (optional): measure the effectiveness of campaigns when applicable.

You can change consent at any time through the Cookie Preferences control above.

Legal Bases

Under PIPEDA, we collect, use, and disclose personal information with knowledge and consent, except where inappropriate. We rely on the following bases:

• Consent: for optional analytics and marketing cookies.
• Contract: to create and manage your account and enrollment.
• Legitimate interests: to secure our services and prevent fraud, balanced against your rights.
• Legal obligations: to comply with applicable laws and enforce agreements.

Data Retention

We keep personal information only as long as necessary for the purposes described, after which it is securely deleted or anonymized. Local data in your browser (favorites, cart) remains on your device until you remove it.

Sharing and Transfers

We do not sell personal information. When needed, we share limited data with service providers that help us operate the site (e.g., hosting, payment processing). These providers are bound by confidentiality and data protection obligations.

Data may be processed in Canada or the United States. Where applicable, we apply safeguards consistent with Canadian standards.

Security

We implement administrative, technical, and physical measures designed to protect personal information, including encryption in transit, access controls, and regular reviews of our practices.

Children’s Privacy

Our services are intended for individuals aged 16 and older. If you believe a child under 16 has provided personal information, contact us to request deletion.

Provincial Notes

• Quebec (Law 25): We maintain a privacy impact mindset for projects and designate a privacy contact listed below.
• British Columbia and Alberta (PIPA): We process personal information with consent for specified purposes and provide access and correction rights.

Your Rights

You can request access, correction, or deletion of your data by contacting [email protected]. You may also withdraw consent for optional cookies at any time.

Contact

Privacy Officer, IncomeNexus Pro Academy • +1 (416) 555-0198 • [email protected]

If unresolved, you may contact the Office of the Privacy Commissioner of Canada (OPC).